These Terms and Conditions govern your access to and use of Polanhost LLC’s website and hosting services. By using www.polanhost.com, you agree to comply with these terms. If you do not agree, please discontinue use of our services.
1. About Polanhost LLC
Polanhost LLC is a web hosting company providing affordable and reliable hosting solutions to individuals, businesses, developers, and resellers in Nigeria, Africa, Europe, and worldwide.
These Terms apply to all users of Polanhost LLC services.
2. Acceptance of Terms
By creating an account, purchasing a service, or using any Polanhost LLC product, you confirm that:
- You are at least 18 years old
- You have the legal capacity to enter into a binding agreement
- You agree to all policies related to Polanhost LLC services
3. Services Provided
Polanhost LLC offers:
- Shared web hosting
- Reseller hosting with licensed cPanel/WHM
- VPS hosting
- Domain and DNS management
- Email hosting and related services
Services are provided “as is” and are subject to availability.
4. User Responsibilities
Users agree to:
- Provide accurate and up-to-date account information
- Maintain the security of login credentials
- Use hosting services for lawful purposes only
- Comply with all local, national, and international laws
Any misuse of services may result in suspension or termination.
5. Prohibited Activities
The following activities are strictly prohibited on Polanhost LLC servers:
- Hosting illegal content or engaging in fraudulent activities
- Phishing, spamming, or email abuse
- Distribution of malware, viruses, or harmful scripts
- Cryptocurrency scams, Ponzi schemes, or unauthorized investment platforms
- Excessive resource abuse affecting other users
Violation may lead to immediate account suspension or termination without refund.
6. Domain Registration & Usage
- Polanhost LLC may not sell certain domain extensions but supports hosting for all valid domains
- Users are responsible for ensuring domain ownership and renewal
- Polanhost LLC is not liable for domain expiration due to user negligence
Domain disputes must be resolved between the user and the domain registrar.
7. Billing, Payments & Renewals
- All services must be paid for in advance
- Prices are subject to change with notice
- Failure to renew services may result in suspension or data deletion
- Promotional pricing applies only for the stated period
Polanhost LLC reserves the right to suspend unpaid accounts.
8. Refund Policy
- Refunds may be available only within the stated refund period
- Setup fees, domain registrations, and third-party services are non-refundable
- Abuse or policy violations void refund eligibility
Refund terms are subject to Polanhost LLC’s refund policy.
9. Uptime & Service Availability
Polanhost LLC strives to maintain high uptime but does not guarantee uninterrupted service. Scheduled maintenance or unforeseen technical issues may occur.
Polanhost LLC is not liable for:
- Data loss
- Business interruption
- Revenue loss due to downtime
Users are encouraged to maintain regular backups.
10. Data Backup & Security
While Polanhost LLC may provide backup services, users are responsible for:
- Maintaining their own backups
- Securing website files and passwords
Polanhost LLC is not responsible for data loss caused by user actions or external attacks.
11. Account Suspension & Termination
Polanhost LLC reserves the right to:
- Suspend or terminate accounts violating these Terms
- Remove content that poses security or legal risks
- Disable services without prior notice in serious cases
Terminated accounts may result in permanent data loss.
12. Limitation of Liability
Polanhost LLC shall not be liable for:
- Indirect or consequential damages
- Loss of data or profits
- Third-party service failures
All services are used at the user’s own risk.
13. Modifications to Terms
Polanhost LLC may update these Terms and Conditions at any time. Continued use of services after updates constitutes acceptance of the revised terms.
14. Governing Law
These Terms and Conditions are governed by applicable international and local laws. Any disputes shall be resolved in accordance with relevant legal jurisdictions.
15. Contact Information
For questions regarding these Terms and Conditions, please contact Polanhost LLC through the official website:
Conclusion
The Polanhost LLC Terms and Conditions are designed to ensure fair usage, protect users, and maintain reliable hosting services. By adhering to these terms, users help create a secure and efficient hosting environment.